1. LOYALTY APP

1.1     These official terms and conditions (T&Cs) apply to the loyalty application (“Oasis Rewards“) and conducted by (Super Highway Express Pty Ltd ATF Morris Property Trust trading as Oasis  Shopping Village) (ABN 85 506 455 202) (Loyalty App Provider).

1.2    Downloading the Loyalty App is deemed acceptance of these T&Cs by Members and Participating Retailers including any changes made by the Loyalty App Provider. You should check this page regularly to take notice of any changes we may have made to the T&Cs.

1.3     The Loyalty App Provider reserves the right to, from time to time, and without notice, amend, add to or delete any of these T&Cs. Amendments will be effective immediately upon notification on the Loyalty App and Loyalty App Provider’s website. Your continued use of the Loyalty App following such notification will constitute your acceptance of and agreement to be bound by the T&Cs as amended.

1.4     Information on how to enter or use the Loyalty App forms part of these T&C’s.

1.5     As a customer of the Loyalty App, you may be rewarded for your loyalty when you participate in:

(a) the Rewards Program;

(b) Deals; and

(c) Competitions,

(together called the “Loyalty Programs“).

 

2. SIGN UP/DOWNLOADING OF THE LOYALTY APP

2.1     The Loyalty App is free for customers or participating retailers to download from either Apple’s app store or Google play.

2.2     The Loyalty Programs are free to access and are available on the Loyalty App.

2.3     Any person over the age of 18 years is eligible to download the Loyalty App and participate in the Loyalty Programs (and so be a Member).

2.4     Any retailer is free to download the Loyalty App and participate in the Loyalty Programs (and so be a Participating Retailer).

2.5     A Member will be required to provide personal information including their full name, address, email address, telephone number, and date of birth.

2.6     A Participating Retailer will be required to provide details about their business, trade name and contact details.

 

3. EARNING POINTS THROUGH THE REWARDS PROGRAM

3.1     A Point is a form of currency used in the Loyalty Program to track a Member’s progress. Points may only be earned by a Member by complying with the T&Cs. Points cannot be purchased, transferred or exchanged for cash. Points are a unit of measurement only and are allocated at the sole discretion of the Loyalty App Provider.

3.2     Members can earn Points through the rewards program (Rewards Program) by:

(a) Making a specified purchase at a Participating Retailer (Buy/Scan) – the Points earned are limited to one Eligible Transaction per day;

(b) Completing a specified task – the points earned are limited to completion of that individual task on one occasion;

(c) Checking in with a beacon or QR code in the Centre – the points earned are limited to one check in at the Centre per day; and

(d) Earning Points for special events – the points earned are limited to the special event or occasion only. Ow ned and Operated by Super Highway Express Pty Ltd ATF Morris Property Trust ABN: 85 506 465 202

    All the above tasks are found in the “EARN” area of the Loyalty App. Points earned by a Member through the Rewards Program are held in the Member’s account in the Loyalty App.

3.3     An Eligible Transaction is a purchase at a Participating Retailer of any goods or services (including using an Oasis Shopping Village branded gift card), but does not include:

(a) Tobacco Products;

(b) Gaming Products;

(c) Deposits into banks, building societies or other financial institutions or payments on account of insurances and the like;

(d) Medical services including Doctors appointments, eye examinations, hearing checks, prescriptions, or any other service deemed to be of a medical nature by the Loyalty App Provider;

(e) Rental payments and real estate commissions;

(f) Payments for registrations (e.g. motor vehicle registration), payments for utilities (e.g. electricity, gas, telephone), premiums (e.g. insurance and health fund premiums), rates and subscriptions (e.g. ambulance subscriptions) and lay-by payments; or

(g) Alcoholic Beverages.

3.4     An Oasis Shopping Village Gift Card is a card that is exchangeable for goods and services from a Participating Retailer.

3.5     A Tobacco Product includes:

(a) Any product containing tobacco (in any form); or

(b) Any product ancillary to Tobacco Products including cigarette papers, cigarette lighters, cigarette rollers, and pipes:

(c) Any product that contains tobacco as a material ingredient;

(i) that is designed or intended for human consumption or use; and Ow ned and Operated by Super Highway Express Pty Ltd ATF Morris Property Trust ABN: 85 506 465 202

(ii) that is not included in the Australian Register of Therapeutic Goods maintained under the Therapeutic Goods Act 1989 (Cth).

3.6.    A Gaming Product includes:

(a) A lottery ticket under the Racing and Betting Act 1983 (NT);

(b) a ticket in a game of lucky envelopes or a promotional game that is scratched to reveal numbers, letters or symbols that may entitle the player of that game to a prize;

(c) A voucher or under acknowledgement for playing:

(i) a game;

(ii) a gaming machine; or

(iii) an approved keno game,

under the Gaming Control Act 1993 (NT); or

(d) A ticket or other acknowledgement for a bet under the Racing and Betting Act 1983 (NT).

3.7     An alcoholic product includes:

(a) Any beer, wine or spirit product;

(b) Any pre – mixed alcoholic beverage; or

(c) Any beverage with an alcoholic content above 0.01%.

3.8     A Member earns:

(a) The Specified Points for each Eligible Transaction made at a Participating Specialty Retailer; and

(b) The Specified Points for each Eligible Transaction made at a Participating Major Retailer. 

3.9     The Member will be permitted to scan a unique quick response code in the form of a two dimensional barcode (QR Code) assigned to a Participating Retailer and, by doing so, earn Points at the time they Buy/Scan.

3.10   Other ways that Members may earn Points include carrying out any of the following prompts on the Loyalty App (where available):

(a) Specified Points for checking in – through the Loyalty App – Points earned are limited to one check in at the Centre per day;

(b) Specified Points for birthdays – a Member earns Points when it is their birthday;

(c) Specified Points for referrals – where a Member refers a friend to the Loyalty App and the friend downloads and signs up to the Loyalty App;

(d) Specified Points for social sharing – where a Member shares the Loyalty App through social media through the Loyalty App – Points earned are limited to one social media sharing transaction per day; and

(e) Specified Points for providing feedback – where a Member provides feedback via the Loyalty App on their customer experience in the Centre – Points earned are limited to each occasion when feedback is requested via the Loyalty App.

3.11    Milestone Points – Members may be awarded the specified bonus Points on the Loyalty App.

3.12    A Specialty Retailer means Participating Retailers other than a Major Retailer.

3.13    A Major Retailer means Coles and Vintage Cellars

 

4. REDEEMING POINTS FOR REWARDS

4.1     Staff from Specialty Retailers, Major Retailers, or both, are prohibited from earning points from their own store where they are employed. Centre employees are prohibited from membership.

4.2     To redeem Points for rewards a Member must click on the “REDEEM” screen on the Loyalty App and follow the prompts (Redeem Points).

4.3     The rewards available to be redeemed by Members (Rewards) will require a certain number of Points to be redeemed depending on the recommended retail value of the Reward (Value).

4.4     The Loyalty App Provider may offer Rewards available to Members. Where these Rewards are available, the Loyalty App Provider reserves the right to determine the number of Points required at any given time.

4.5     The Rewards, the Value and the Points required will vary from time to time and will be at the sole discretion of the Loyalty App Provider, who may change, amend or delete the Rewards, the Value, the Points, or both, required at any time.

4.6     The Value is used only as a unit of measurement and does not necessarily correlate to a monetary value of a Reward.

4.7     The Rewards available for Members to Redeem Points will vary from time to time, subject to stock availability. Rewards will be items or products nominated by the Loyalty App Provider at its sole discretion. The Points required for each Reward will be displayed for each Prize in the Loyalty App.

4.8     After a Member has chosen a Reward on the Loyalty App and have the Points required, they must attend at the Centre’s management office at a pre-determined time, or the Participating Retailer during their opening hours to redeem the Reward, which will be specified in the Loyalty App. The Member must scan the corresponding QR Code for the Reward chosen (which may be digital or printed).

4.9     By scanning the corresponding QR Code for a Reward the Points required will automatically be deducted from the Member’s account on the Loyalty App.

 

5. DEALS

5.1     The Loyalty App Provider, Participating Retailers, or both, may from time to time offer deals to Members (Deals).

5.2     Deals are outside the core earning and redeeming function of the Rewards Program.

5.3     Deals can be accessed by Members through the Loyalty App home page and will be subject to change over time.

5.4     Deals will be limited to a certain number offered to Members to be redeemed or purchased within certain timeframes.

5.5     A Member may redeem a Deal by attending at the Participating Retailer offering the Deal, clicking the Deal they are claiming and scanning the Participating Retailer’s QR Code for that Deal.

Examples of Deals include, but not limited to: a discount on the Value of an item or a 2 for 1 voucher. 

 

6. COMPETITIONS

6.1     The Loyalty App Provider may from time to time offer competitions to Members (Competitions).

6.2     Competitions are outside the core earning and redeeming function of the Rewards Program, and may or may not require Points to enter.

6.3     They can be accessed by Members through the Loyalty App home page and will be subject to change over time.

Examples of Competitions include but not limited to: scratch and win or an Easter egg hunt using QR codes.

 

7. GENERAL TERMS AND CONDITIONS

7.1     Apple Inc is not a participant or sponsor of this promotion, the Loyalty App or the Loyalty Programs.

7.2     Google and Facebook are not participants or sponsors of this promotion, the Loyalty App or the Loyalty Programs.

7.3     The Rewards offered for redemption by Members will not be Apple Inc products as Apple Inc provides no endorsement of this promotion in any way.

7.4     Members may opt out of the Loyalty Programs, the Loyalty App, push notifications, or both, at any time by changing the settings on the Loyalty App or deleting the Loyalty App.

7.5     The Loyalty App Provider reserves the right, at any time and in its sole discretion, to verify the validity of Members (including a Member’s identity, age and place of residence) and to disqualify any Members who fail to use the Loyalty App or participate in a Deal or Competition other than in accordance with these T&Cs, who tampers with the entry process, or engages in any unlawful or other improper misconduct calculated to jeopardise the fair and proper conduct of the Loyalty App.

7.6     The Loyalty App Provider’s legal rights to recover damages or other compensation from such an offender are reserved. Failure by the Loyalty App Provider to enforce any of its rights at any stage does not constitute a waiver of those rights.

7.7     The Rewards available at a Centre for Members to Redeem Points are at the sole discretion of the Loyalty App Provider and are not transferable, refundable, exchangeable or redeemable for cash or kind and must be taken as offered and are subject to availability.

7.8     If any Reward is unavailable for whatever reason, the Loyalty App Provider reserves the right to substitute the Reward for a reward of equal or greater value, subject to statutory requirements.

7.9     Persons under 18 years of age cannot participate in the Loyalty Programs.

7.10   The Loyalty App Provider reserves the right to cancel, terminate, modify or suspend the Loyalty Programs subject to the approval of the relevant regulatory authorities where required.

7.11    Any warranty on the goods and services obtained as a result of the Loyalty Programs remain the sole responsibility of the manufacturer/supplier of the Reward.

7.12    The Loyalty Programs are not valid in conjunction with any other offer.

7.13    In the event of war, terrorism, state of emergency or disaster, the Loyalty App Provider reserves the right (subject to all relevant State and Commonwealth laws), to cancel, terminate, modify or suspend the Loyalty App.

7.14    The Loyalty App Provider’s decision in respect of all aspects of the Loyalty Programs is final and binding on all Members and Participating Retailers and no correspondence will be entered into.

7.15    To the maximum extent permitted by law the Member agrees to forever release the Loyalty App Provider, its directors, officers, employees, consultants, agents and affiliates from any claims, actions, demands, proceedings for any losses, costs (including solicitor’s costs on a solicitor and own client basis), expenses, compensation and liabilities, however and whenever incurred, by the Member and arising in connection with the Loyalty App and the Loyalty Programs.

7.17    The Member agrees to indemnify, defend and hold harmless the Loyalty App Provider, its directors, officers, employees, consultants, agents and affiliates from any claims, actions, demands, proceedings by any third party for any losses, costs (including solicitor’s costs on a solicitor and own client basis), expenses, compensation and liabilities, however and whenever incurred and arising in connection with the Members use of the Loyalty App or participation in the Loyalty Programs except to the extent caused by the gross negligence of the Owner.

7.18    All participating individuals and retailers are responsible for any taxation liability (including any GST) or other government charges or reporting requirements arising from their participation in the Loyalty Programs or receipt of a Reward (if any). If participation in the Loyalty Programs or receipt of a Reward involves a taxable supply being made, then the participating individual is responsible for paying any amount charged by the entity making the supply in respect of its GST liability on the supply. The Loyalty App Provider does not offer any advice or accept any responsibility with respect to these matters.

7.19    The collection, use and disclosure of personal information in connection with the Loyalty App is governed by the Loyalty App Provider’s Privacy Statement (which is available on the Centre’s website, https://oasisshoppingvillage.com.au/oasis-rewards-app/oasisrewards-privacy-policy/) and these T&Cs. By using the Loyalty App, you consent to the processing described in the Privacy Statement and warrant that all data provided by you is true and accurate.

7.20    Members accept and agree that their personal information will be collected for the purpose of:

(a) providing Members with the relevant product or service;

(b) managing and administering the product or service; and

(c) protecting against legislative breach where it is a financial management service.

The Loyalty App Provider may also acquire personal information to be provided in order to provide ongoing customer support or to improve the Loyalty App Provider’s services and marketing and promotional services to the Owner and the Centre.

7.21    All participating individuals consent to their personal information being entered onto a database, which may be made available to the Loyalty App Provider for marketing purposes relating to the promotion of the Centre and retailers located in the Centre.

7.22    The intellectual property rights in all software and content (including photographic images) made available to you on or through the Loyalty App remain the property of the Loyalty App Provider or its licensors. Members are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content on the Loyalty App nor may use any such content in connection with any business or commercial enterprise.

7.23    Except where expressly stated to the contrary, all persons (including their names and images), third party trade marks and content, services or locations, or both, featured on the Loyalty App are in no way associated, linked or affiliated with the Loyalty App Provider and Members should not rely on the existence of such a connection or affiliation. Any trade marks or names featured on the Loyalty App are owned by their respective trade mark owners. Where a trade mark or brand name is referred to it is used solely to describe or identify the products and services and is in no way an assertion that such products or services are endorsed by or connected to the Loyalty App Provider.

7.24    Proof of Purchase may be required to Redeem Rewards in the Loyalty App.

7.25    If any part of the T&Cs is unenforceable (including provisions in which the Loyalty App Provider excludes liability to Members) the enforceability of any other part of the T&Cs will not be affected and all other clauses remain in full force and effect. So far as possible where any clause or sub-clause or part of a clause or sub-clause can be severed to render the remaining part valid, the clause must be interpreted accordingly. Alternatively, Members agree that the clause must be rectified and interpreted in such a way that closely resembles the original meaning of the clause or sub-clause as is permitted by law.

7.26   In the event you would like Oasis Shopping Village to delete, stop processing or withdraw consent for your personal information to the extend you are entitled to under applicable law you can make such a request in writing to rewards@oasisshoppingvillage.com.au

Owned and Operated by Super Highway Express Pty Ltd ATF Morris Property Trust ABN: 85 506 465 202